PostgreSQL Database Support Engineer – EMEA
Percona
full-time
Posted on:
Location Type: Remote
Location: Anywhere in Europe
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Tech Stack
About the role
- helping our customers’ DBA teams when they need expert assistance
- gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice
- perform screen-sharing sessions to help them quickly navigate and resolve issues
- authoring new blog posts on interesting topics for our open-source community to digest
- answering questions on our forum
- creating new articles in our customer-facing knowledge base for more frequently seen issues
- hosting webinars amongst other things
Requirements
- Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules
- Be a skilled with some of the PostgreSQL ecosystem of tools and technologies
- Knowledgeable about performance tuning, query optimization, & index tuning
- Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery
- Some experience with high availability solutions (replication, routers, proxies, etc)
- Exposure and practice with zero-downtime procedures
- Good understanding of monitoring requirements
- Demonstrable experience of administering Linux based systems
- Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
- Self-taught and enthused to grow your skill set with new technologies as the industry continues to evolve
- Availability to travel for the occasional team meeting, conference or customer visit
- Experience working with customers in English
- Very desirable to have related Kubernetes knowledge
Benefits
- flexible work hours
- various paid time off programs
- all your equipment for your remote office
- funds for career development (external training, certifications, conferences)
- ongoing connectivity allowances
- opportunity to participate in our equity incentive plan
- benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility
- support for being socially responsible through our PAVE volunteering program and Women Transforming Technology
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PostgreSQLperformance tuningquery optimizationindex tuningbackup solutionspg base backuppgBackRestWAL-GPoint-in-Time-RecoveryKubernetes
Soft Skills
troubleshootingmethodical problem solvingcommunicationcustomer serviceself-motivatedadaptabilityteam collaborationanalytical thinkingcreativitypresentation skills