PepperPointe Partnerships

General

• Perform thorough prophylaxis cleanings with precision and care.
• Conduct digital x-rays and scans of teeth as needed.
• Skillfully apply sealants, topical fluoride, and desensitizing agents to enhance patient oral health.
• Provide periodontal maintenance, SRP, debridement, and scaling.
• Take impressions.
• Empower patients through comprehensive education on oral hygiene practices for lasting oral health.
• Attend team meetings.

Dental Hygienist

Call Center Representative

• Receive inbound calls from orthodontic patients- in a high call volume setting
• Professionally communicate with patients and orthodontic teams, in various office locations
• Schedule appointments for new and existing patients
• Collect new patient information and track in office management system, with accuracy
• Resolve patient inquiries/concerns regarding orthodontic treatment

Dental Call Center Representative – Patient Concierge

• Conduct thorough dental cleanings and examinations.
• Educate patients on oral hygiene practices.
• Assist in the diagnosis and treatment planning for patients.
• Maintain accurate patient records and documentation.
• Collaborate with the dental team to ensure optimal patient care.