Peoples Bank

Branch Manager

Peoples Bank

full-time

Posted on:

Location Type: Office

Location: Shepherdsville • Kentucky • United States

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Job Level

Junior

About the role

  • This position leads the branch’s efforts to pro-actively meet the client’s financial needs through our sales process
  • Responsible for employee and business development
  • Managing a sales pipeline, sales activities, achieving assigned goals and surpassing scorecard metrics
  • Must possess an ability to turn service encounters into dialogue-based meetings
  • Acquiring, using, and maintaining consumer and business lending product knowledge
  • Responsible for interpreting documents such as safety rules, account documents, operating and maintenance instructions, compliance, consumer and business loan documents and procedure manuals
  • Supporting and leading branch staff in servicing clients and building a book of business focused on steady growth and consistent profit improvement
  • Utilizing Salesforce for client and prospect interactions and sales activities
  • Making outside business calls to clients and prospects to acquire and retain business
  • Establishing, maintaining and growing working relationships with partners
  • Conducting regular sales meetings and well-structured coaching sessions to provide balanced feedback
  • Assigning goals, monitoring branch progress and making necessary adjustments to achieve exceptional results
  • Managing and overseeing the day-to-day branch activities; developing, retaining and recruiting high quality staff
  • Conducting weekly staff meetings to engage the team in the performance of the branch
  • Preparing and delivering performance feedback including quarterly and annual reviews, developmental action plans and disciplinary action, as applicable
  • Ensuring team compliance with established policies and procedures

Requirements

  • Bachelor’s Degree or equivalent experience in the financial services industry
  • 1-3 years’ experience in a manager role preferred
  • Demonstrated previous sales success as an individual and as a leader
  • Excellent communication, problem solving, customer service, cross selling and lending skills
  • Must be a decision-maker with well-developed interpersonal skills
  • Must possess strong leadership skills, great organizational skills and the ability to motivate and develop the branch team
  • Must be able to pass background and credit standards to hold NMLS credentials
  • Trustworthy and confidential behavior is essential in this role
  • Knowledge and prior usage of computers and computer systems
  • Must be able to travel (i.e. to Marietta Ohio Training Center) to attend internal education and meetings which in some circumstances could include overnight stay
  • Valid Driver’s license
  • Daily Reliable transportation
Benefits
  • 401(k) retirement plan with an employer match
  • Employee stock purchase plan
  • Various education assistance programs such as student loan and tuition paydown/reimbursement
  • Paid vacation and holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales pipeline managementbusiness developmentconsumer lending product knowledgebusiness lending product knowledgecompliance interpretationperformance feedbackcoachingcross sellingproblem solvingcustomer service
Soft Skills
leadershiporganizational skillsinterpersonal skillsdecision-makingmotivationcommunicationtrustworthinessconfidentialityteam engagementstaff development
Certifications
NMLS credentialsBachelor’s Degree