
Branch Manager
Peoples Bank
full-time
Posted on:
Location Type: Office
Location: Elizabethtown • Kentucky • United States
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Job Level
About the role
- Lead the branch’s efforts to pro-actively meet the client’s financial needs
- Manage a sales pipeline, achieving assigned goals and surpassing scorecard metrics
- Turn service encounters into dialogue-based meetings for needs discovery
- Acquire and maintain lending product knowledge to generate and execute lending and deposit products
- Support and lead branch staff in servicing clients and building a book of business
- Conduct regular sales meetings and coaching sessions for team development
- Monitor branch progress and make necessary adjustments to achieve results
- Oversee daily branch activities and maintain world class service levels
- Conduct weekly staff meetings and structured coaching sessions
- Ensure team compliance with established policies and procedures
- Manage branch delinquency in conjunction with the collection group
- Research and provide resolution to customer and branch concerns
Requirements
- Bachelor’s Degree or equivalent experience in the financial services industry
- 1-3 years’ experience in a manager role preferred
- Energetic, enthusiastic team player
- Demonstrated previous sales success as an individual and as a leader
- Excellent communication, problem solving, customer service, cross selling and lending skills
- Decision-maker with well-developed interpersonal skills
- Must be able to pass background and credit standards to hold NMLS credentials
- Must possess strong leadership skills and great organizational skills
- Ability to motivate and develop the branch team
- Knowledge and prior usage of computers and computer systems
- Ability to work individually and with others
- Must be able to travel to Marietta Ohio Training Center and to fill in at other branches as needed.
- Valid Driver’s license. Daily Reliable transportation
Benefits
- 401(k) retirement plan with an employer match
- Employee stock purchase plan
- Various education assistance programs such as student loan and tuition paydown/reimbursement
- Paid vacation and holidays
- Employee benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
lending product knowledgesales pipeline managementcross sellingcustomer serviceproblem solvingdecision-makingteam developmentcompliancebranch delinquency managementfinancial services
Soft Skills
leadershipcommunicationorganizational skillsinterpersonal skillsenergeticenthusiasticteam playermotivational skillscoachingservice orientation
Certifications
Bachelor’s DegreeNMLS credentialsvalid driver’s license