People in Need

Direct Aid and Mobility Administrator

People in Need

full-time

Posted on:

Origin:  • 🇨🇿 Czech

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Salary

💰 CZK 42,000 - CZK 45,000 per month

Job Level

Mid-LevelSenior

About the role

  • Collect, review and submit mobility programme applications to relevant institutions
  • Communicate with government institutions to follow up on applications and resolve issues
  • Provide guidance to beneficiaries on relevant procedures and requirements
  • Review direct aid applications and participate in strategic discussions with project managers
  • Clarify beneficiaries' needs and estimate associated costs
  • Verify background information by contacting partners, references, and online sources
  • Prepare administrative documentation: applications for signature, contracts, payment methods, liaise with finance, anonymizations, and tracking tables
  • Follow up with beneficiaries for confirmations, reporting, and application rejections
  • Answer beneficiaries' ad-hoc questions and provide ongoing support
  • Self-organization and workflow management, and participate in internal process discussions and improvements

Requirements

  • Fluency in English and Russian; knowledge of Czech (native or advanced) is considered an advantage.
  • Strong organizational skills and attention to details, with the ability to effectively manage multiple cases simultaneously.
  • Emotional intelligence and resilience, maintaining clear professional boundaries while working sensitively with beneficiaries who may be experiencing stress or frustration.
  • Comfort with routine and process-driven tasks, demonstrating consistency, reliability and accuracy in their work.
  • Proven relevant experience in a similar role or field is considered a strong asset.
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