Shape product strategy, goals, and ICP as we evolve toward stronger product–market fit.
Lead product discovery through customer interviews, workflow analysis, and data-informed hypothesis testing.
Collaborate with the CEO and leadership team to define a clear Now / Next / Later roadmap aligned to a single strategic objective.
Establish and run a Customer Advisory Board to stay deeply connected to our ICP and top agencies.
Clearly articulate product rationale, tradeoffs, outcomes, and user impact across the company.
Own the analytics layer that supports product iteration, customer value tracking, and weekly business reviews.
Define trustworthy metrics with clear denominators, inclusion rules, and time windows — no fuzzy numbers.
Explain metric movement by surfacing top drivers, segments, and concrete examples (agency, shift, caregiver, offer).
Partner with engineering to improve data quality, instrumentation, modeling, QA, and monitoring.
Partner closely with engineering, data, customer success, and marketing to ship high-impact features.
Define success metrics upfront and track outcomes post-launch.
Communicate progress through crisp one-pagers, dashboards, and short updates that connect effort to results.
Balance speed with quality — moving fast without sacrificing trust in decisions or data.

Requirements

5+ years of experience in B2B SaaS product management, ideally in a startup or scale-up environment.
Strong SQL skills and experience building dashboards in modern BI tools.
Experience with event-based analytics, funnels, cohorts, and time-window anchoring.
Comfort partnering with engineering on instrumentation, data modeling, and metric definition.
Experience with operational, marketplace, staffing, or scheduling-heavy products.

Benefits

IMPACT: Shape both the future of our product and the future of home care — with real social and operational impact.
GROWTH: Tackle hard problems that accelerate your development as a product leader.
COLLABORATION: Work side-by-side with experienced founders and operators.
CUTTING-EDGE TECH: Build at the frontier of AI-powered operations.
UPSIDE: Meaningful equity with the potential for exceptional returns.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLevent-based analyticsdata modelingdashboard buildingmetric definitionworkflow analysishypothesis testingcustomer value trackingdata qualityinstrumentation

Soft Skills

communicationcollaborationarticulationleadershipanalytical thinkingstrategic thinkingcustomer focusproblem-solvingadaptabilitydecision-making