People Consulting

• Monitor, control, and optimize interfaces (IDocs, qRFC and EWM queues) in the production environment (approximately 6.5 million IDocs per year).
• Ensure system stability and efficiency through proactive monitoring and incident resolution.
• Analyze interface errors, data inconsistencies, and performance issues, implementing sustainable solutions.
• Collaborate with consulting teams, application developers, systems operations, and external partners (e.g., Seeburger).
• Drive process improvements and contribute to the continuous optimization of integration scenarios.
• Define, maintain, and enforce standards and guidelines across different applications, such as: Development guidelines; Authorization concepts; Interface standards.
• Support and govern data exchange processes between SAP and non-SAP systems.
• Analyze structured data and perform mappings between different systems and formats.

SAP Integration Specialist

• Prestar suporte de 2º nível (Second-Level Support) no módulo SAP SD para empresas do Grupo Würth em escala global.
• Analisar e solucionar incidentes e solicitações de serviço de forma estruturada e orientada para soluções.
• Realizar depuração (debug) e análise de aplicações desenvolvidas em ABAP, identificando a causa raiz dos problemas e propondo soluções eficazes.
• Analisar requisitos de negócio e traduzi-los em soluções funcionais no módulo SAP SD.
• Conduzir melhorias nos processos relacionados ao SAP SD, alinhando as soluções de TI aos objetivos de negócio do Grupo Würth.
• Documentar, testar e validar processos, funcionalidades do sistema e soluções implementadas.
• Realizar o direcionamento (dispatching) e o monitoramento de incidentes, garantindo a eficiência das operações de suporte.
• Manter e dar suporte aos processos de catálogo eletrônico (e-Catalog/e-cat), incluindo parametrizações (customizing) para configuração de filiais e criação de novos códigos de empresa (Company Codes).
• Trabalhar em estreita colaboração com as equipes de desenvolvimento para implementações técnicas e com outras equipes de suporte para garantir uma rápida resolução de problemas.
• Oferecer suporte aos usuários finais e promover a transferência de conhecimento, contribuindo para a melhor utilização do sistema e uma experiência mais eficiente para os usuários.
• Demonstrar flexibilidade e disponibilidade para viagens, quando necessário.

Consultor de Suporte, SAP SD

• Assume responsibility for SAP authorization implementation (rollout) projects across Würth Group companies, with a focus on the company’s global SAP ERP environment.
• Support the planning, coordination and execution of authorization-related activities during implementation projects.
• Provide consultancy to internal stakeholders on SAP authorization concepts, governance requirements and best practices.
• Contribute to the definition, implementation and continuous improvement of authorization standards and governance processes.
• Act as the interface between business areas, project teams and technical specialists on SAP authorization matters.
• Support activities related to SAP license management and audit requirements, ensuring compliance with internal standards and regulatory compliance requirements.
• Analyze authorization concepts and business requirements to develop appropriate, efficient and sustainable solutions.
• Work closely with Group corporate areas such as Controlling and Audit, ensuring compliance with Group standards and policies.
• Document project outcomes, authorization concepts and process improvements in a structured and transparent manner.
• Provide guidance, training and knowledge transfer to users and teams involved in projects, when necessary.

SAP Project Consultant – Authorizations

Systems Engineer

• You will work on the evolution of systems related to FIDC, from understanding needs to final delivery.
• You will act between business and technology areas, ensuring that solutions make practical sense and deliver value.
• Analyze, implement and evolve systems related to the FIDC product — batch processing and web platform
• Elicit and detail functional requirements with the involved areas
• Organize and prioritize the backlog with a focus on value delivery
• Support UAT, validations and post-delivery adjustments
• Work with SQL Server for analyses, adjustments and maintenance of stored procedures
• Connect teams, facilitating communication between technical areas and stakeholders

SAP Integration Specialist

Consultor de Suporte, SAP SD

SAP Project Consultant – Authorizations

Analista de Sistemas, Pleno