Penzilla

Customer Success Manager

• Project management & client consulting: Independently manage the onboarding process
• Technical onboarding (API): Implement the technical integration of our software
• Data preparation: Prepare existing data in Excel
• Document management: Coordinate the upload of insurance documents
• Go-live & education: Perform final data checks and train customers
• Operational support: Assist with general CSM topics and troubleshooting

Junior Customer Success Manager – Onboarding Focus