Penzilla

Junior Customer Success Manager – Onboarding Focus

Penzilla

full-time

Posted on:

Location Type: Remote

Location: Germany

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Salary

💰 €60,000 per year

Job Level

Junior

Tech Stack

Go

About the role

  • Project management & client consulting: Independently manage the onboarding process
  • Technical onboarding (API): Implement the technical integration of our software
  • Data preparation: Prepare existing data in Excel
  • Document management: Coordinate the upload of insurance documents
  • Go-live & education: Perform final data checks and train customers
  • Operational support: Assist with general CSM topics and troubleshooting

Requirements

  • Strong communication skills & empathy
  • Advanced Excel skills
  • Openness and willingness to delve into technical processes
  • Structured working style
  • Startup mindset
  • Languages: German and English
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
API integrationExcel
Soft Skills
communication skillsempathystructured working styleopennesswillingness to learn