Pendulum Therapeutics

Sales

• Serve as the primary commercial lead for key healthcare channel accounts including Fullscript, Emerson Ecologics, iHerb, Matakana, and future strategic partners.
• Own revenue targets, forecasting, and account performance across healthcare-focused sales channels.
• Develop annual business plans and growth strategies for healthcare marketplace partners.
• Build executive-level relationships with buyers, category managers, and partnership leaders.
• Lead annual negotiations, joint business planning, promotional calendars, and commercial agreements.
• Partner with Brand Marketing, Growth, Product, Operations & Supply Chain, Demand Planning, Revenue Operations, and Finance to ensure operational excellence.
• Develop and execute partner marketing programs, including promotional planning, merchandising initiatives, digital shelf optimization, educational campaigns, trade marketing, and co-marketing opportunities that drive awareness, conversion, and customer acquisition.
• Serve as Pendulum's healthcare channel expert by maintaining deep knowledge of category trends, competitive activity, healthcare marketplace developments, practitioner-commerce platforms, regulatory and industry changes, and evolving consumer health preferences; leverage market intelligence, partner feedback, and competitive insights to identify emerging opportunities, inform channel strategy, and strengthen Pendulum's leadership position within the microbiome, metabolic health, and broader functional wellness categories.
• Help define the long-term healthcare channel strategy as the business scales.

Director of Healthcare Sales – Wholesale, Strategic Channels

Director

• Create, update, and manage clinical health surveys, oversee data integrity, and coordinate and oversee data analysis efforts through dashboard development and reporting, with the goal of achieving actionable insights, marketing claims generation and exploratory signals to inform future clinical trials
• Support customer studies to enable claims and new insights for product, marketing and revenue teams
• Coordinate and support several concurrent clinical research activities, including contributing to protocol design, day to day operations, and data collection & management. This will include single-site, multi-site and investigator-initiated trials with the aim of building scientific credibility and insights for Pendulum products.
• Act as a liaison between internal teams and outside clinical collaborators while overseeing protocol adherence and compliance, addressing any issues related to study products (product labeling, shipments, storage, etc), procedures, participant issues or adverse events, and manage external vendor relationships, as needed.
• Help assure compliance with all relevant regulatory agencies, implement and maintain periodic quality control procedures, and maintain regulatory documentation
• Ensure all clinical trial activities remain in compliance with Good Clinical Practice (GCP)
• Coordinate internal activities and communications including clinical team meetings, manage action items, track research progress, budget and quality standards.
• Coordinate and support the internal and external review of clinical study protocols, amendments and related documents, informed consent forms, study operations manuals, monitoring plans, and other study essential documents.
• Support and track IRB submissions and approvals
• Support clinical site management including taking an active role in site selection, training, timely entry of data into the study database and management of CRA clinical site monitoring visits.
• Collaborate with in-house marketing and creative team on asset development related to clinical activities, including but not limited to conference collateral, presentations, white papers, case studies, blog posts, email communication, and website copy
• Support a cross-functional team, including the Revenue team, Marketing, Manufacturing, Data, and Research & Development

Director of Healthcare Sales – Wholesale, Strategic Channels

Director of Clinical Studies