PEMCO

Insurance Agent

PEMCO

full-time

Posted on:

Location Type: Hybrid

Location: Idaho • Oregon • United States

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Salary

💰 $60,197 - $100,329 per year

About the role

  • Handle inbound calls and warm leads – no cold calling required.
  • Follow-up with prospects via outbound activities including phone calls, emails, and text.
  • Consult with prospects and customers to assess their insurance needs.
  • Recommend appropriate coverage options and explain product benefits.
  • Convert leads into policies through persuasive communication.
  • Facilitate a structured onboarding journey that helps new customers understand their next steps and ensures timely completion of all required actions.
  • Maintain accurate records of customer interactions and sales.
  • Meet or exceed monthly sales targets and performance metrics.
  • Stay current on product offerings, licensing requirements, and industry trends.
  • Address customer complaints, providing empathetic and effective solutions to maintain high customer satisfaction.
  • Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
  • Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.

Requirements

  • B.A. or B.S. degree (Business, Liberal Arts) or equivalent work experience is preferred
  • 4+ years of experience in the insurance industry or financial services roles is required
  • Property/Casualty License is required
  • Certified Insurance Counselor (CIC) and/or Chartered Property Casualty Underwriter (CPCU) designation is preferred
  • Has a relentless focus on the customer and dives deep into the challenges they face with a strong customer service orientation is required
  • Skilled proficiency in Excel, Word, Outlook is required
  • Comprehensive understanding of insurance carrier products, policy contracts, and underwriting guidelines is required
  • Builds relationships internally and externally and gets results through influence rather than authority. Demonstrates authentic empathy, celebrates the joy and shows care for the challenges felt by others is required
  • Knowledge and understanding of relevant laws, rules, and regulations is required
  • The ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non-technical professional language is required
  • Has a proven track record of revenue growth and sales success through negotiation; builds long-term customer relationships for PEMCO is required
  • Has a thorough understanding of our industry, the relevant business landscape, trends in growth and insurance environments; the ability to spot early indicators of change and apply strategies to adapt quickly is required
  • Is detail-oriented and has a strong desire for accuracy and thoroughness is required
Benefits
  • covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
  • eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
  • Vacation accrues at a rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.
  • Granted four (4) personal days immediately upon hire.
  • Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.
  • Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.
  • PEMCO provides paid time off for bereavement, jury duty, and employee volunteering in the community.
  • Flexible Spending Accounts.
  • Education Assistance Program after one year of service.
  • Scholarship program for children of PEMCO employees after one year of service.
  • Employee Assistance Program.
  • Well-being program.
  • Discretionary taxable gifts and gift cards.
  • Other Perks & Benefits including discounts on computer software and hardware, cell phone plans, and rental cars.
  • Tiered sales commissions and/or incentives (from 5-25% of employee’s monthly sales).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ExcelWordOutlookProperty/Casualty LicenseCertified Insurance Counselor (CIC)Chartered Property Casualty Underwriter (CPCU)insurance carrier productspolicy contractsunderwriting guidelinessales success
Soft Skills
customer service orientationempathyrelationship buildingcommunicationnegotiationdetail-orientedaccuracypersuasive communicationinfluenceproblem-solving
Certifications
Property/Casualty LicenseCertified Insurance Counselor (CIC)Chartered Property Casualty Underwriter (CPCU)