Part Time Sales Scheduling Representative
Pella Windows & Doors of North Carolina and Southwest Virginia
part-time
Posted on:
Location Type: Remote
Location: Iowa • United States
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Salary
💰 $14 per hour
Job Level
About the role
- providing customer service support for the Inbound Sales Program, promoted through our marketing and sales teams at Pella.
- handle inbound inquiries, and set appointments for in-home consultations.
- provide excellent customer service with outside consumers.
- using independent judgement with limited guidance or supervision.
- carry out the duties efficiently, attentively, and conscientiously.
Requirements
- High school diploma or general education degree; and six months related experience is desirable.
- Excellent verbal and written English language skills are required as well as excellent customer service skills.
- Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals.
- Ability to effectively explain information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers.
- Must display excellent phone and email etiquette.
- Must be able to demonstrate appropriate attitude for the situation when interacting with customers or coworkers.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to understand, define problems, collect data, establish facts, and draw valid conclusions.
- Ability to deal with problems involving several concrete and abstract variables in a variety of situations.
- Average proficiency with Microsoft® Office software applications.
- Ability to navigate on web-based applications.
- Will be expected to develop proficiency in Pella proprietary software.
- Moderate typing skills are required.
- Ability to multi-task on computers- typing and comprehending information simultaneously.
Benefits
- no vacation or benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesales processesproduct specificationswarranty manualsbasic algebrageometrydata collectionproblem-solvingtyping skillsmulti-tasking
Soft Skills
verbal communicationwritten communicationphone etiquetteemail etiquetteindependent judgementattentivenessconscientiousnessinformation gatheringappropriate attituderesponse to questions
Certifications
high school diplomageneral education degree