Residential Sales Consultant
Pella Windows & Doors of North Carolina and Southwest Virginia
full-time
Posted on:
Location Type: Office
Location: Huntsville • Alabama • United States
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About the role
- Selling Pella windows and doors directly to homeowners for replacement projects
- Understanding the customer’s wants and needs and translating product offerings to match
- Creating self-generated leads through customer relationship networking
- Striving for first-time close and delivering effective follow-up to close sales
- Achieving individual sales and customer satisfaction goals and objectives
- Effectively presenting Pella solutions to customers by executing the Pella Residential Sales Process during in-home consultations
- Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues
- Maintaining an exceptional level of expertise in products/services relating to Pella’s customers
- Conducting after-sales follow-up with customers and developing lead and referral generation
Requirements
- Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience
- Individual’s motor vehicle record must also comply with company requirements
- Ability to manage multiple tasks in an environment of constant interruptions and prioritize responsibilities
- Ability to read and analyze documents related to contracts and work documents
- Ability to write reports and business correspondence
- Ability to verbally present information and respond to questions from customers, managers, and the general public
- Must present a clean and neat physical appearance and strictly abide by company dress code
- Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists
- While performing the duties, must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques.
Benefits
- Individualized talent development plans
- Cross-functional experiences
- Opportunities for career advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer relationship managementlead generationcontract analysisreport writingpresentation skillsproblem solvingproduct knowledgefollow-up techniquessales process execution
Soft Skills
customer servicecommunicationtime managementprioritizationinterpersonal skillsadaptabilityattention to detailorganizational skillsactive listeningteam collaboration
Certifications
Bachelor's degree