Pebl

HR Specialist

Pebl

full-time

Posted on:

Location Type: Hybrid

Location: Cairo • Egypt

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About the role

  • Coordinate all aspects of on onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers.
  • Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert.
  • Manage client relationships in conjunction with members of the client services team
  • Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset
  • Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA
  • Assist in training new members on your team
  • Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information
  • Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs
  • Be aware of applicable Collective Agreements and partner with required teams to ensure compliance
  • Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development)
  • Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution

Requirements

  • Bachelor’s degree in Human Resources or equivalent experience
  • 4-6 years of regional (Egypt) Human Resources experience required
  • Business proficiency in the English language and Arabic required
  • Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information
  • Excellent presentation, verbal and written communication, and listening skills
  • Technology-literate, including Google & Microsoft Office suite
  • Advanced knowledge of employment law
  • Nice to have: previous experience working within EOR or HR Outsourcing
  • Nice to have: previous experience working through CRM systems
Benefits
  • Flexible Time Off
  • Parental Leave
  • Health and Dental Insurance
  • Retirement Savings + Employee Incentive Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Human Resourcesonboardingoffboardingclient relationship managementcomplianceemployment lawroot cause analysisHR records managementexpense reportinginternational payroll
Soft Skills
customer service mindsetemployee satisfactionorganizational skillsattention to detailpresentation skillsverbal communicationwritten communicationlistening skillscollaborationtraining
Certifications
Bachelor’s degree in Human Resources