Program Manager
Pearson VUE
full-time
Posted on:
Location Type: Hybrid
Location: Durham • North Carolina • United States
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About the role
- Design and evolve agentic-enabled processes that balance autonomy, accountability, and adaptability across programs.
- Establish and sustain clear, inclusive information flow frameworks that support timely, accurate, and actionable communication among stakeholders and delivery teams.
- Develop, implement, and continuously refine shared processes and frameworks for program delivery, integrating Agile principles and project control practices.
- Create and maintain transparent tracking and reporting approaches to support visibility into program progress, risks, dependencies, and outcomes.
- Partner with cross-functional teams to gather, analyze, and synthesize data-driven insights that inform decisions and support strategic alignment.
- Support operational effectiveness by identifying opportunities to improve efficiency, coherence, and learning across program execution.
- Ensure program office activities remain aligned with OCTO’s strategic priorities and broader organizational goals.
- Communicate program status, risks, insights, and recommendations in a clear, thoughtful, and accessible manner to senior leaders and stakeholders.
- Define, track, and share KPIs and OKRs for programs and teams, supporting measurable progress and shared accountability.
Requirements
- Demonstrated experience in program management within technology-focused or transformation-oriented environments.
- Strong experience with process improvement, change enablement, and cross-functional collaboration.
- Ability to design and support agentic workflows, reporting and tracking systems, and data-informed practices.
- Solid understanding of Agile frameworks, the software development lifecycle, and project control approaches.
- Experience defining, managing, and aligning KPIs and OKRs to strategic priorities across teams.
- Strong communication, facilitation, and stakeholder engagement skills, with a collaborative leadership approach.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementprocess improvementchange enablementAgile frameworkssoftware development lifecycleproject controlKPI managementOKR alignmentdata-informed practicesagentic workflows
Soft Skills
communicationfacilitationstakeholder engagementcollaborative leadership