Act as the solution architect and technical authority for Salesforce Marketing platforms, including Salesforce Marketing Cloud and related CRM integrations.
Design and govern end-to-end marketing technology architectures, ensuring scalability, performance, security, and alignment with enterprise standards.
Lead technical decision-making for platform enhancements, integrations, and modernization initiatives across marketing and CRM systems.
Own the implementation, configuration, and optimization (as aligned with key business stakeholders) of Salesforce Marketing Cloud capabilities (features, integrations, and APIs).
Partner with CRM and data teams to ensure seamless data flow between Salesforce CRM, marketing platforms, and downstream analytics.
Provide architectural guidance for adoption of Salesforce Data Cloud and Marketing Cloud Next, including identity resolution, segmentation, and activation use cases (preferred).
Serve as a trusted technical advisor to stakeholders, clearly communicating tradeoffs, risks, and recommendations.
Support platform enablement through documentation, design standards, and technical training material, helping teams adopt best practices effectively.
Advise and support complex marketing technology initiatives from design through delivery, ensuring quality and on-time execution.
Establish and enforce governance, architectural patterns, and development standards across marketing technology solutions.
Stay current with Salesforce releases and industry trends, proactively recommending innovations that improve efficiency, personalization, and customer experience.

Requirements

Extensive hands-on experience with Salesforce Marketing Platforms (Salesforce Marketing Cloud required), Data Cloud and Marketing Cloud Next preferred.
Proven experience as a Solution Architect, Lead Engineer, or Principal-level technical contributor in marketing or CRM technology.
Strong understanding of marketing automation, customer journeys, data integration, and personalization at scale.
Experience designing and integrating solutions across Salesforce CRM and enterprise data ecosystems.
Ability to lead through influence, partnering effectively with both technical and non-technical stakeholders.
At least 5 recent years’ experience with Salesforce Marketing Automation platforms.

Benefits

This position is eligible to participate in an annual incentive program
health insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Marketing CloudSalesforce Data CloudMarketing Cloud NextCRM integrationsmarketing automationdata integrationpersonalizationarchitectural designAPI optimizationtechnical documentation

Soft Skills

leadershipcommunicationinfluencestakeholder managementcollaborationproblem-solvingadvisory skillstraininggovernancebest practices