Advanced Specialist, Customer Service Enablement PSQ Selling
Pearson VUE
full-time
Posted on:
Location Type: Hybrid
Location: Dhaka • Bangladesh
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About the role
- Lead day-to-day administrative operations ensuring tasks are completed on time
- Oversee vendor management, SLAs, and annual maintenance agreements
- Drive procurement operations including planning, purchase orders, inventory, and logistics
- Serve as a central point for customer servicing supporting students and external partners
- Resolve complex customer queries across Edexcel, BTEC, and PTE
- Manage financial operations including expense claims and bank processes
- Maintain reporting dashboards and prepare regular reports
Requirements
- Strong administrative, operational, and customer-facing experience
- Ideally within a multinational or education-focused environment
- Detail-oriented and organized
- Comfortable managing multiple priorities across different teams
Benefits
- Gain deep operational insights into Pearson’s business across South Asia
- Strengthening skills in customer service, administration, procurement, and financial operations
- Exposure to diverse projects and opportunities for professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
administrative experienceoperational experiencecustomer-facing experiencedetail-orientedorganizedmanaging multiple priorities