AP - Medical Virtual Assistant
Pear Tree.
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 ₱45,000 - ₱80,000 per month
Job Level
About the role
- Manage appointment scheduling and calendar coordination for healthcare providers
- Handle patient inquiries via phone, email, or chat in a professional manner
- Maintain and update patient records, ensuring accuracy and confidentiality
- Assist with medical documentation, forms, and data entry
- Coordinate with doctors, nurses, and other staff for smooth daily operations
- Support telehealth appointments, including booking and basic coordination
- Process administrative tasks such as referrals, billing support, and follow-ups
- Ensure compliance with AU/NZ healthcare standards and privacy regulations
Requirements
- 1 - 3 years of proven experience as a Medical Virtual Assistant, Medical Receptionist, or similar role
- Experience working with AU or NZ healthcare systems or clinics is mandatory
- Familiarity with tools such as Best Practice, Medical Director, HotDoc, or Halaxy is an advantage
- Strong organizational and multitasking skills
- Excellent written and verbal English communication skills
- High attention to detail and ability to handle confidential information
- Proficient in using CRM/EMR systems and general administrative tools
- Reliable internet connection and ability to work remotely
Benefits
- Competitive salary based on experience and skill set
- 100% remote role — work from home anywhere in the Philippines
- Paid local holidays aligned with the Australian/New Zealand business calendar
- Opportunities for training and professional growth
- Work directly with a supportive Australian/New Zealand team — no agency middleman
- Long-term engagement with a stable and growing business
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical documentationdata entryappointment schedulingpatient record maintenancebilling supportreferrals processingtelehealth coordinationCRM systemsEMR systems
Soft Skills
organizational skillsmultitasking skillswritten communicationverbal communicationattention to detailprofessionalism