Pear Tree.

Operations Coordinator – Administrator

Pear Tree.

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 NZ$1,900 per month

About the role

  • Prepare quotes using internal processes
  • Measure tiling areas from plans with take-off tools
  • Input measurements into pricing spreadsheets for materials and installation rates
  • Create and manage job records in Tradify based on quotes or builder orders
  • Ensure all job information, measurements, and notes are accurate
  • Monitor jobs in Tradify to ensure correct workflow progression
  • Identify next actions for each job and progress them accordingly
  • Update job schedules when builders adjust timelines
  • Maintain accurate job information and notes in the system
  • Follow established processes for builder communications
  • Provide updates on job progress, scheduling, and changes
  • Respond to common builder enquiries using system information
  • Record all builder communication within Tradify
  • Monitor WhatsApp groups for job-specific updates
  • Record key installer updates in the job management system
  • Escalate issues to the Operations Manager as needed
  • Ensure installers have accurate job information
  • Update schedules for builder delays or changes
  • Adjust installer schedules accordingly
  • Record all schedule changes clearly in the system
  • Maintain accurate job records and notes
  • Prepare jobs for invoicing post-completion
  • Document internal systems and processes
  • Ensure jobs progress efficiently through the hub workflow

Requirements

  • Excellent organisational skills and attention to detail
  • Comfortable working with structured systems and processes
  • Strong written and spoken English
  • Proficiency in spreadsheets and business software
  • Ability to manage multiple tasks simultaneously
  • Administrative or operations coordination experience
  • Supporting Australian or New Zealand businesses
  • Experience with CRM, job management, or project management software
  • Background in construction, trades, or field service industries (not essential)
  • Process-driven and methodical
  • Reliable, consistent, and calm under pressure
  • Strong communication skills
  • Quick learner of new software systems
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
spreadsheetsjob managementproject managementtake-off toolsinvoicing
Soft Skills
organisational skillsattention to detailstrong written communicationstrong spoken communicationability to manage multiple tasksadministrative coordinationprocess-drivenmethodicalreliablecalm under pressure