
Senior Manager, Educational Services – Adoptions
Peaksware Holdings, LLC
full-time
Posted on:
Location Type: Remote
Location: Colorado • United States
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Salary
💰 $91,151 - $151,919 per year
Job Level
Tech Stack
About the role
- Drive revenue growth for Music Brands by owning the end-to-end strategy and oversight of curriculum adoptions, RFPs, RFQs, and RFIs across both MakeMusic and Alfred Music.
- Proactively identify, cultivate, and direct the development of systems that enable competitive, high-quality submissions & educational services.
- Develop and collaborate on the go-to-market playbooks that expand the Music Brands’ presence in K–12 districts.
- Serve as the connective tissue between Sales, Customer Success, Product, Marketing, Legal, and Finance during the adoption process - coordinating input from across the organization and ensuring submissions are compelling, compliant and strategically tailored.
- Provide strategic leadership and oversight across the full adoptions, education and in-services lifecycle.
- Lead the Educational Services Team - including the Program Manager, Education, In-Services Specialist, and the Contracts Manager - providing coaching, direction, and support to ensure the team operates cohesively and in alignment with our go-to-market strategy.
Requirements
- 5+ years of leadership experience in state adoptions and/or formal proposals for an EdTech, music education, or SaaS company.
- 2+ years of experience in people management or equivalent leadership experience, with demonstrated ability to develop and hold a team accountable to clear performance standards.
- PMP Certification.
- Deep understanding of the RFP/RFQ/RFI lifecycle in K–12 or institutional, including formal procurement processes and state adoption cycles.
- Working knowledge of the music education landscape - including how districts evaluate and adopt curriculum materials and the role of educators, administrators, and state agencies in that process.
- Ability to provide leadership oversight across contract-related processes in an EdTech or SaaS environment, with the ability to partner effectively with Legal and Finance to ensure obligations are met through your team.
- Exceptional written communication skills - able to translate complex product and services capabilities into clear, compelling, customer-centric narratives.
- Ability to communicate, present, and influence all levels of the organization including executive and C-level.
- Revenue mindset- Persistent, organized, and able to prioritize multiple competing priorities based on revenue goals.
- Strong project management skills with the ability to manage multiple concurrent deadlines without sacrificing quality.
- Highly collaborative, with a proven track record of working across Sales, Marketing, Legal, Finance, and Product teams.
- Experience with in-service delivery and customer training programs, with an understanding of how those functions also connect to sales, adoption success, and customer retention.
Benefits
- We offer comprehensive health benefits including medical, dental, and vision insurance; health savings and flexible spending accounts, paid parental leave; and an employee assistance program.
- Additional coverage options including Accident & Critical Illness insurance as well as Hospital Indemnity are also available.
- We offer several company paid options including Short Term Disability, Long Term Disability, as well as Basic Life Insurance and AD&D.
- Additional coverage options including Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child are also available.
- We offer a 401(K) including a company match.
- We observe 12 paid holidays annually and provide discretionary Flexible Time Off. Employees also receive free access to our products, corporate discounts, and professional development resources.
- Access to the Performance and Recovery Center (PARC), our on-site fitness facility, as well as employee only access to on-site locker rooms and showers.
- Employee only access to secure, indoor bike storage and access to e-bikes exclusively to Peaksware employees.
- Access to our onsite Music and Podcast Studio.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
RFPRFQRFIproject managementcurriculum adoptioncontract managementperformance standardscustomer training programsin-service deliveryEdTech
Soft Skills
leadershipcommunicationcollaborationcoachingorganizational skillsinfluencestrategic oversightproblem-solvingprioritizationcustomer-centric narrative
Certifications
PMP Certification