Peaks Renewables

Customer Support

• Deliver exceptional customer service by responding to inbound calls regarding customer accounts and resolving inquiries with accuracy and professionalism
• Responsibilities include providing billing and payment information; establishing and closing residential and commercial gas accounts; evaluating credit history and assessing deposits as required; processing profile updates such as name, mailing address, and contact changes; managing Landlord Property Agreements; and enrolling customers in automatic payment programs upon request
• Coordinate and dispatch service work orders for meter installations, exchanges, unlocks, initial and final service requests, emergency response, and other service‑related activities
• Maintain active certification in Natural Gas Occupational Qualifications (OQ) and adhere to all safety and regulatory standards
• Perform additional duties as assigned by the Supervisor or Management to support departmental operations and organizational goals

Customer Service Representative

Compliance

• Provide administrative assistance to the OQ & Contractor Program Manager
• Serving as an Operator Qualifications Administrator for the Energy WorldNet System maintaining testing records, updating the user database, providing reports, and resolving technical issues with the vendor
• Serving as a Contractor Compliance Administrator for ISNetworld, assisting with construction project startups by assisting to prequalify contractors to ensure that all company safety, insurance, drug testing, and operations qualification requirements are met prior to project commencement, and continued monitoring/auditing of contractor compliance
• Work with employees and contractors assisting them with resolving issues related to Operator Qualifications and Contractor Compliance
• Maintaining records of certifications for contractors' and employees' fusion & welding training, and any other assigned qualifications
• Assist with the scheduling and coordination of employee training events
• Updating Department Manuals
• Assist with new employee orientation as directed
• Generating and distributing photo identification cards for Summit employees and contractors showing qualifications
• Provide other administrative assistance to the department, scheduling of meetings, preparation of critical department notes and agendas.
• Other clerical job duties as assigned or requested

OQ and Contractor Compliance Administrator

Content Creator

• Collaborate with team members to understand their messaging needs and create content that effectively tells a story.
• From pre-production to post-production, you take a pitch and bring it to life.
• Deliver diverse content in a variety of formats, such as video, social media posts/reels, audio clips, podcasts, and more.
• Utilize photography and videography skills to create high-quality deliverables.
• Act as the department liaison, ensuring seamless communication and project delivery.
• Develop and execute creative content that is engaging and authentic to support internal and external communications such as brand campaigns, company announcements, and initiatives to team members, customers, and potential customers.
• Conduct thoughtful and professional interviews with employees, customers, or talent to capture authentic stories and insights for use across social, digital, and video content.
• Stay up to date with industry trends to ensure our content remains fresh and innovative.
• Assist with external campaigns to drive customer acquisition, retention, and brand loyalty.
• Work closely with teams to analyze content performance metrics to optimize strategies based on data insights.
• Ensure all content aligns with brand guidelines and tone of voice across platforms.
• Troubleshoot and manage technical aspects of content creation, including audio mixing, lighting setup, and advanced editing techniques.

Creative Content Specialist

Artificial Intelligence

• Design, configure, and deploy purpose-built AI agents and chatbots to assist employees.
• Build and maintain automated workflows integrating AI into existing business processes.
• Partner with business stakeholders to analyze workflows and scope potential AI use cases.
• Develop and refine system prompts to ensure accurate and relevant AI outputs.
• Lead training sessions for business users on approved AI tools and create user documentation.
• Conduct rigorous testing of AI agents to ensure reliability and track usage effectiveness.

AI Analyst

• Manage all state, local, and federal tax filings
• Ensure compliance with federal, state, and local tax laws
• Work with accounting leadership to identify opportunities and areas of risk
• Monitor current and impending changes to tax regulations
• Prepare data and manage the preparation of federal and state income tax filings with outside accounting firms
• Prepare annual income tax provisions and review with management and audit firm
• Manage sales/use, property, franchise, and other tax filing requirements
• Oversee regulatory tax function and assist with state commission rate filings
• Maintain income tax depreciation, deferred tax, and tax provision software
• Support investments by performing tax due diligence and collaborating with external tax advisors
• Develop and execute monetization strategies for Renewable Natural Gas (RNG) tax incentives
• Manage tax accounting within the greater accounting organization
• Find and implement process improvements in company tax procedures
• Develop and implement strategic tax planning

Director of Tax

General Counsel

• Provide day-to-day legal counsel on general corporate, litigation, regulatory, and compliance matters
• Lead and mentor legal team members across functional areas, including transactions, financing, disputes and claims, employment, insurance, and records management
• Partner with the CLO and executive leadership to manage legal aspects of mergers and acquisitions, including due diligence and integration
• Serve as a key member of the Senior Leadership Team, helping to execute company strategy through cross-functional collaboration
• Select, engage, and oversee outside counsel, ensuring effective, high-quality, and cost-efficient legal representation
• Identify and implement process improvements in partnership with internal legal and business stakeholders
• Build and maintain productive, cross-functional relationships across the enterprise
• Develop and maintain a deep understanding of Summit’s business operations, including the regulatory requirements of each jurisdiction served
• Perform other duties as assigned

Deputy General Counsel

Business Intelligence Developer

• The Business Intelligence Analyst II is a mid-level, high-impact contributor accountable for converting business questions into actionable insights that accelerate operational excellence and strategic decision-making.
• Insight Delivery & Dashboard Development: Lead the design, build, and enhancement of dashboards, scorecards, and reports that anchor our enterprise KPI framework.
• Requirements Gathering & Business Engagement: Facilitate structured discovery sessions to extract true business needs, challenge assumptions, and shape clear requirements.
• Analytics & Data Exploration: Perform analysis on complex datasets to identify trends, anomalies, risks, and improvement opportunities.
• Cross-functional Collaboration: Partner with Operations, Finance, Customer Experience, Regulatory, IT, and other business units to ensure analytics meet strategic needs.
• Self-Service Enablement & Adoption: Support training and user enablement efforts that build data literacy across the organization.
• Continuous Improvement & Governance: Adhere to BI governance processes including metadata documentation, version control, and dashboard lifecycle management.

Business Intelligence Analyst II

Manager

• Provides the structure, governance, and operational leadership necessary to mature Summit’s BI capability.
• Builds and manages the BI operating ecosystem—standards, processes, delivery rhythms, quality controls, and stakeholder alignment—to ensure BI products are delivered consistently, reliably, and with high professional quality.
• Acts as the primary liaison to Data Engineering, coordinating workflows and managing capacity across the BI portfolio.
• Oversees dashboard and data product releases to the Power BI Service.
• Maintains the BI roadmap and ensures delivery against enterprise timelines.
• Develops and enforces BI standards: look and feel, navigation, branding, KPI conventions, data dictionary norms.
• Establishes quality gates and peer-review processes for all dashboards and data models.
• Drives dependency tracking, pipeline readiness, and issue resolution.
• Provides day-to-day leadership to the Technical Lead and BI Analysts.