Transitions Support Specialist
PeakMade Real Estate
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- The Transitions Support Specialist plays a critical role in ensuring seamless operational transitions for property acquisitions, dispositions, and new developments.
- This position provides end-to-end administrative ownership of key integration tasks, serving as the central coordinator for due diligence, data collection, documentation, and communication across internal teams and external partners.
- Lead the administrative process for onboarding new properties into the portfolio, including data entry, deliverable collection, and coordination of transition checklists.
- Oversee offboarding activities for property dispositions, ensuring timely and accurate transfer of records, documents, and assets.
- Maintain organized and accessible acquisition/disposition files for compliance and audit purposes.
- Provide administrative support to the Transitions Manager for client and property integration needs.
- Assist and/or lead transitions to ensure all takeover processes are within company policy and procedure including, but not limited to transition calls, project manager and liaison between support departments, managers, and owners.
- Act as liaison between client & PeakMade for transition properties, supporting client kickoff and attending regular update calls.
- Coordinate administrative tasks for new property launches as detailed on the New Development Checklist and as directed by the Transitions Manager.
- Track development milestones and manage documentation related to construction handoff and operational preparedness.
- Serve as a point of contact for gathering, reviewing, and organizing due diligence materials.
- Ensure all required property and operational data is complete, accurate, and delivered on schedule.
- Collaborate with cross-functional teams to track outstanding items and address information gaps.
- Assist with due diligence report, write-up and delivery.
- Maintain detailed project plans, checklists, and timelines for all property transitions.
- Coordinate with internal departments to ensure smooth integration and handoffs.
- Monitor progress against deadlines and escalate risks, or delays to the Transitions Manager.
- Maintain integration process documentation and suggest improvements for efficiency.
- Maintain knowledge of Company policies & procedures.
- Perform other duties and tasks assigned by the Transition Manager.
- This position is reported directly to the Transitions Manager.
- Internal Interfaces with Property Team Members, Peak Corporate Office to include Regional VP/Regional Managers, Shared Services, Client Services, People Operations, Sales & Marketing, Risk & Compliance, Accounting, Information Technology. External Interfaces with Clients, Outgoing & Incoming Management Companies, Vendors, Service Technicians, Residents, Guarantors.
Requirements
- Candidate must have a successful track record in Property Management
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Must be able to travel to newly acquired properties and due diligence assignments
- This position is a minimum of 50% travel, including air travel
- High school diploma or equivalent required; College degree preferred
- A valid driver's license is required
- Must be at least 25 years of age to be able to meet some car rental requirements
- Computer literacy required
- Must be proficient in Entrata and Microsoft Office applications
- Strong written and verbal communication skills
- Must have excellent communication, customer service, and organizational skills
- Ability to work on a flexible schedule which may include weekends as necessary to fulfill job assignments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
property managementdata entrydue diligenceproject managementdocumentation managementmilestone trackingchecklist managementadministrative supportintegration process documentationcustomer service
Soft skills
communicationorganizational skillsflexibilityteam collaborationproblem-solvingattention to detailtime managementleadershipinterpersonal skillscustomer relations
Certifications
high school diplomacollege degree (preferred)valid driver's license