Peachtree Group

Hotel IT Systems Manager

Peachtree Group

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Oversee all aspects of the Information Technology function
  • Ensure smooth operation of hotel's computer systems, personal computers, and network infrastructure
  • Maintain IT systems across hotels within the region
  • Address helpdesk tickets
  • Manage technology installations and upgrades
  • Sustain the overall IT infrastructure
  • Report directly to the Director of IT
  • Provide day-to-day support for property information technology
  • Manage all IT during onboarding and offboarding of properties
  • Oversee contract management with third-party vendors
  • Responsible for inventory, maintenance, and documentation of all systems at property level
  • Maintain project work plans for implementing IT solutions
  • Assist in IT-related education programs and training for staff members
  • Ensure compliance with PCI, PII, GDPR, and brand standards
  • Maintain standard operating procedures and policies for IT at property level
  • Implement ongoing process improvement initiatives
  • Effectively handle complex situations or problems independently

Requirements

  • Bachelor's degree in Computer Science, Computer Information Systems, Management
  • Minimum of 5 years of experience in IT System Administration and/or IT System Management
  • Minimum of 3 years experience in hotel IT
  • Experience with maintaining Windows 10, Windows Server 2019, Office 365
  • Experience with Property Management Systems (PMS: OnQ, Opera, LightSpeed, etc.)
  • Experience with Point of Sale Systems (POS: Agilysys, Micros, Opera, etc.)
  • Experience with Mitel Prone Switches
  • Experience with Networking equipment
  • Basic understanding of internet protocols, SIP, (S)FTP, NTP, HTTP(S)
  • Demonstrated experience in the resolution of technical problems
  • Ability to navigate through rapid changes, flexibility, and imagination to adapt
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) retirement match
  • Paid Holidays
  • Paid Time Off
  • Employee Assistance Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT System AdministrationIT System ManagementWindows 10Windows Server 2019Office 365Property Management SystemsPoint of Sale SystemsNetworking equipmentInternet protocolsTechnical problem resolution
Soft Skills
flexibilityimaginationadaptabilityproblem-solvingcommunication
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Computer Information SystemsBachelor's degree in Management