Peachtree Group

Manager

• Oversee all aspects of the Information Technology function
• Ensure smooth operation of hotel's computer systems, personal computers, and network infrastructure
• Maintain IT systems across hotels within the region
• Address helpdesk tickets
• Manage technology installations and upgrades
• Sustain the overall IT infrastructure
• Report directly to the Director of IT
• Provide day-to-day support for property information technology
• Manage all IT during onboarding and offboarding of properties
• Oversee contract management with third-party vendors
• Responsible for inventory, maintenance, and documentation of all systems at property level
• Maintain project work plans for implementing IT solutions
• Assist in IT-related education programs and training for staff members
• Ensure compliance with PCI, PII, GDPR, and brand standards
• Maintain standard operating procedures and policies for IT at property level
• Implement ongoing process improvement initiatives
• Effectively handle complex situations or problems independently

Hotel IT Systems Manager