Backend Engineer

• Plan, design, and implement software enhancements in Ruby on Rails
• Build and maintain APIs and integrations for macOS, iOS, and related Apple ecosystem workflows
• Instrument and monitor web services to ensure reliability, scalability, and performance
• Contribute to architectural decisions for multi-tenant SaaS systems
• Improve internal tooling, workflows, and developer experience for SimpleMDM engineering
• Collaborate with product managers and designers to translate requirements into high-quality solutions
• Write well-tested, maintainable, and understandable code, and participate in code reviews
• Participate in planning software rollouts, ensuring safe, reliable releases

Senior Software Engineer, Ruby on Rails

Security Analyst

• Before you apply, please note This is an hybrid role and open to candidates in Salt Lake City, UT or within commuting distance of our South Salt Lake City headquarters. As a Security Analyst at PDQ, you will play a key role in protecting our organization’s systems, networks, and data from security threats. You will monitor and investigate security incidents, identify vulnerabilities, and collaborate with IT and engineering teams to strengthen our defenses. This role requires a balance of technical expertise, analytical thinking, and proactive problem-solving. In this role, you will collaborate with PDQ’s Operational Security team to: Ensure proper implementation of security practices, such as vulnerability management Support achievement of meaningful industry certifications (e.g. ISO 27001, SOC2) Manage prioritization of security related activities Monitor threat landscape (e.g. CISA feeds, industry publications, news, etc.) and engage with Product, engineering, and infrastructure Leaders to ensure adequate controls are in place Collaborate with infrastructure teams to ensure security controls are implemented in production environments Automate security checks and scans as well as help prioritize and remediate findings. Assist with in response and recovery related to security incidents or breaches Monitor security alerts and logs to detect potential threats, suspicious activity, or breaches. Perform incident triage, investigation, and response, escalating when appropriate. Conduct vulnerability assessments, risk analysis, and remediation follow-up. Assist with security audits, compliance requirements, and reporting. Support the development and implementation of security policies, procedures, and controls. Research emerging threats, attack vectors, and best practices to improve organizational security posture. Provide guidance and training to staff on cybersecurity awareness and safe practices. Engage in threat hunting activities both in PDQ products and within PDQ networks. Monitor and stop fraud and abuse of our products.

Revenue Operations

• Lead the Revenue Operations (RevOps) organization for PDQ
• Create, implement, and manage information systems (e.g., CRM) and operational processes across sales, marketing, and customer success
• Ensure best tools and processes to maximize efficiency across GTM activities
• Administer Salesforce and other sales-related technologies; plan and execute Salesforce administration tasks
• Identify, select, and onboard scalable tools to ensure sales data visibility cross-functionally
• Surface data-driven insights and opportunities to GTM leadership to drive growth across the customer journey
• Track and analyze results through OKRs, KPIs, and performance/efficiency metrics; support monthly recaps and pipeline meetings
• Develop and maintain annual sales plans including territories and compensation
• Partner with marketing, product, and finance for bottom-up/top-down planning alignment
• Lead, mentor, and unify the RevOps team; foster alignment and trust
• Prioritize, delegate, and execute projects balancing strategic planning and individual execution
• Oversee vendor and contractor management to maximize ROI on project resources
• Oversee sales systems enablement to drive adoption and alignment
• Act as an AI thought partner and implementer, exploring and deploying AI use cases to increase GTM efficiency

Director, Revenue Operations

Account Executive

• Nurture leads through initial outreach to deal close, prospect potential new business and provide post-purchase support throughout the customer’s first year with PDQ.
• Perform detailed discovery that helps to uncover the primary pain points a prospect is experiencing, build relationships with key stakeholders, and gain an understanding of the right products & features to help the prospect solve their problems.
• Understand the needs and motivations of all members of the buying committee to target messaging, build business cases, and drive towards a purchase.
• Leverage deep product knowledge and discovery information to perform a targeted demo that shows how the prospective customer how they can solve their problems with our products.
• Partner with Sales Engineering team to drive product adoption / proof of concept throughout the sales process and to speed up time to value.
• Provide proactive support and follow up to customers and prospects while maintaining accurate and up-to-date records in our CRM (we use Saleforce!).
• Become an expert in the features, benefits and application of PDQ's suite of products and look for opportunities to cross-sell.

Senior Software Engineer, Ruby on Rails

Security Analyst

Director, Revenue Operations

New Business Account Executive, SMB