Client Success Support Strategist – UK Shift
Ziff Davis
Client Success Support Strategist – UK Shift
PCMag
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assist with the creation of client-facing screenshot decks in PowerPoint
- Submit creative and asset requests to internal teams using Asana
- Map client provided tag sheets to internal media plan templates
- Enter finalized media plans into proprietary systems with strong attention to detail
- Support pre-sale plan creation for non-key accounts using Excel
- Potential to expand into post-sale support for non-key accounts
Requirements
- 5+ years of experience in Client Success or related field
- Strong excel skills required for creating a pre-sales plan
- Experience required in analyzing screenshots and working with media plans
- Nice to have data analytical skills
- Proficient in Google Sheets, and presentation tools (PowerPoint, Google Slides)
- Excellent communication and writing skills; able to craft professional internal updates
- Genuine passion for digital media, technology, and branded content
Benefits
- Play a key role in team success by taking ownership of essential operational and non-key account tasks, helping Client Strategists dedicate more time to high-impact, top-tier campaigns
- Create meaningful impact by building efficiency and freeing capacity for the team to focus on revenue-driving priorities such as campaign execution, reporting, and strategic optimization
- Enhance team productivity and collaboration by managing important day-to-day details that keep everything running smoothly, allowing Strategists to stay focused on big-picture client growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Exceldata analysismedia planningscreenshot analysis
Soft skills
communicationwritingattention to detailclient success
