PCG Consulting Group International

QA Automation Engineer

• Configure and develop solutions within the IntelePeer CAP platform
• Build and maintain SmartAgent conversational workflows
• Assist with AI-driven voice automation implementations
• Develop API integrations and data transformation logic
• Support Smartsheet and list management integrations
• Participate in workflow design and architecture discussions
• Help implement reporting and analytics solutions
• Work alongside PCG and client stakeholders during implementations
• Troubleshoot production issues and optimize workflows
• Learn additional AI and automation platforms as PCG expands services
• Support healthcare and contact center automation initiatives

AI Automation Developer – IntelePeer, Conversational AI Platforms