Assistant Vice President, Commercial
PCCW
full-time
Posted on:
Location Type: Office
Location: Hong Kong • Hong Kong
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Job Level
Tech Stack
About the role
- Drive commercial strategy and business growth across BPO, omni-channel CX, and digital transformation
- Identify new market opportunities, build business cases, and shape pricing strategies for sustainable profit and client value
- Serve as a trusted commercial partner for key enterprise clients, leading account growth, renewals, and strategic negotiations
- Build and nurture partnerships with leading technology and platform providers to expand service offerings
- Oversee commercial operations including contract management, financial governance, and performance reporting
- Lead RFP and proposal development to deliver winning, value-driven solutions
- Leverage market insights and competitor intelligence to strengthen strategy and positioning
- Lead and develop a high-performing team while fostering a culture of collaboration, accountability, and commercial excellence
Requirements
- 10+ years’ experience in commercial management, business development, or strategic partnerships
- Bachelor’s degree in Business, Finance, Economics, or related field; MBA preferred
- Proven track record in managing large accounts or portfolios in BPO, telecom, tech services, or CXM industries
- Strong commercial acumen with expertise in contracting, pricing, and financial modeling
- Skilled negotiator with experience in high-value deals, partnerships, and revenue-sharing models
- Solid understanding of P&L management, forecasting, and margin optimization
- Familiar with omni-channel CX, AI, RPA, and data-driven digital solutions
- Excellent communicator and influencer, able to engage effectively at executive level
Benefits
- Health insurance
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial managementbusiness developmentstrategic partnershipscontract managementfinancial governanceperformance reportingpricing strategiesP&L managementfinancial modelingforecasting
Soft Skills
negotiationcommunicationinfluencingteam leadershipcollaborationaccountabilitycommercial acumenstrategic thinkingrelationship buildingproblem solving
Certifications
Bachelor’s degreeMBA