Senior Manager, Commercial
PCCW
full-time
Posted on:
Location Type: Office
Location: Hong Kong • Hong Kong
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Job Level
About the role
- Support the AVP, Commercial in managing day-to-day commercial operations across key client accounts.
- Assist in the preparation, review, and negotiation of client contracts, renewals, and service agreements.
- Maintain and track commercial terms, pricing models, revenue forecasts, and financial performance indicators.
- Prepare regular reports on contract pipeline status, commercial performance, pricing adjustments, and profitability trends.
Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or related discipline
- 5 years of experience in commercial management, account management, business development, or contract administration, ideally within the service, BPO, telecommunications, or technology services industry.
- Experience supporting or managing commercial proposals, pricing models, and client negotiations.
- Strong understanding of basic financial principles, costing, and pricing mechanisms.
- Competence in preparing business cases, commercial models, and profit analyses.
- Familiarity with customer experience (CX), contact center, or digital transformation solutions is an advantage.
- Understanding of AI, automation, and omni-channel engagement technologies preferred.
- Proficiency in Microsoft Excel, PowerPoint, and financial modeling tools.
Benefits
- Commercial Operations & Governance
- Business Development & Proposal Management
- Client Account Support & Relationship Management
- Partnership & Vendor Collaboration
- Reporting & Data Management
- Cross-functional Collaboration
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial managementaccount managementbusiness developmentcontract administrationfinancial principlescostingpricing mechanismsbusiness casescommercial modelsprofit analyses
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in FinanceBachelor’s degree in EconomicsBachelor’s degree in Marketing