PCCW

Office Administrator – Sales Support

PCCW

full-time

Posted on:

Location Type: Office

Location: Singapore • Singapore

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About the role

  • Serve as the first point of contact by maintaining a consistent front desk presence during core business hours, welcoming visitors and handling calls professionally.
  • Answer all incoming calls on the company main line and direct them appropriately.
  • Maintain office security by screening visitors, managing front office access, and keeping an accurate Daily Visitor Log.
  • Manage office and storage supplies: receiving, storing, issuing, reordering, and overseeing stock levels.
  • Assist and coordinate business travel arrangements for commercial team, including visa applications, flight bookings, and hotel reservations via Club Travel
  • Handle IT administration for new joiners, including laptop and email setup, Insight and GAL access (NHC/RHC requests).
  • Provides admin support sales team
  • Assists BDMs create and generate Sales Project (SP)
  • Works with PSO to complete SP, RFQ and SR
  • Owns the whole MA approval workflow
  • Follow up with pre-sales and access team on price request
  • Assists and escalate Insight issues
  • Manages change requests for billing issues
  • Manages termination and cancellation requests
  • Maintains and ensures CRM records are accurate and current
  • Provides general support for sales meetings and customer meetings
  • Provides logistic support during marketing events / conferences
  • Provides HubSpot support to sales team
  • Assists and supports FAST TRACK process

Requirements

  • High Diploma or equivalent
  • 3 - 5 years of admin and sales support experience in multi-countries business setup
  • Strong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with others
  • Proactive, helpful, can-do attitude
  • Flexibility to adjust to a dynamic work environment
  • Reliable, punctual, and professional at all times
  • Neat, organized, and able to work independently and interdependently to prioritize, schedule and organize workload
  • Working knowledge of MS Office Suite
  • Experience with CRM is major advantage
Benefits
  • Health insurance
  • 401(k)
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
admin supportsales supportoffice managementIT administrationCRM managementlogistics supporttravel arrangementsvisa applicationsstock managementdata entry
Soft Skills
communication skillsproactive attitudeflexibilityreliabilitypunctualityorganizationindependenceinterdependencecourtesytact
Certifications
High Diploma