PCC OMIC Training Center

Student

• Serve as a one-stop resource for students and community members, providing exceptional support across multiple service modalities.
• Play a critical role in welcoming and assisting individuals—whether they arrive with general questions, complex concerns, or are experiencing frustration.
• Provide clear, compassionate guidance and accurate information, drawing on a strong working knowledge of key partner departments across the College.
• Actively maintain this knowledge to ensure they can represent those areas effectively and offer timely, relevant support.
• Help connect individuals to appropriate college staff for more specialized assistance when needed.
• Access student systems to process registrations and perform other essential functions on behalf of students and the College.
• Create a seamless, student-centered experience that supports success, reduces barriers, and fosters a sense of belonging throughout the student journey.

Student Services Navigator