Paystone

Data Scientist

• Partner with Product and BI to turn business goals into well-scoped ML problems with clear success criteria and guardrails.
• Build and productionize models for segmentation, churn, LTV, and recommendations.
• Design evaluation frameworks including offline benchmarks and online feedback loops to ensure models are measured, not assumed.
• Collaborate with Engineering on production design considerations like latency, payload structure, fallbacks, and failure modes.
• Monitor model performance over time, detect drift, and own retraining and iteration cycles.
• Use product telemetry and user feedback to drive continuous model and feature improvements.
• Work alongside AI coding agents to accelerate development (pipelines, tests, refactoring, exploration) while maintaining human oversight.
• Communicate results, trade-offs, and recommendations clearly across technical and non-technical teams.

AI Engineer

• Work directly with teams and customers to identify high-impact opportunities for AI and workflow automation.
• Design, build, and deploy AI agents and intelligent systems into production environments.
• Lead discovery sessions to understand workflows, pain points, and business requirements.
• Translate complex business challenges into practical technical solutions.
• Rapidly prototype ideas and iterate based on real-world feedback.
• Integrate AI solutions with existing systems, applications, and data sources.
• Build reusable frameworks and components that accelerate future AI initiatives.
• Monitor adoption, performance, and effectiveness of deployed solutions.
• Collaborate across technical and non-technical teams to deliver meaningful outcomes.
• Stay current with emerging AI technologies and identify opportunities to apply them.

AI Developer

• Partner with Product and BI to turn business goals into well-scoped ML problems with clear success criteria and guardrails
• Build and productionize models for segmentation, churn, LTV, and recommendations
• Design evaluation frameworks including offline benchmarks and online feedback loops to ensure models are measured, not assumed
• Collaborate with Engineering on production design considerations like latency, payload structure, fallbacks, and failure modes
• Monitor model performance over time, detect drift, and own retraining and iteration cycles
• Use product telemetry and user feedback to drive continuous model and feature improvements
• Work alongside AI coding agents to accelerate development (pipelines, tests, refactoring, exploration) while maintaining human oversight
• Communicate results, trade-offs, and recommendations clearly across technical and non-technical teams

Onboarding Specialist

• Manage the full onboarding lifecycle for high-volume merchant accounts across multiple acquirers
• Process applications from submission through activation and transaction readiness while meeting 24-hour SLA timelines
• Act as the primary point of contact for internal sales teams and acquirer underwriters
• Coordinate application completion, documentation accuracy, and timely approvals
• Review and audit merchant applications and supporting documentation before submission.
• Identify discrepancies, missing information, and potential issues to prevent rework and application pends.
• Complete accurate data entry across multiple acquirer portals.
• Maintain up-to-date records within Salesforce and internal tracking systems.
• Manage ongoing follow-ups, status updates, and active onboarding workflows.
• Document and share onboarding process updates, acquirer mandates, and operational changes with the team.
• Identify opportunities to improve onboarding workflows, SOPs, and overall operational efficiency.

Onboarding Specialist, Client Onboarding & Payment Operations

• Manage the full onboarding lifecycle for high-volume merchant accounts across multiple acquirers
• Process applications from submission through activation and transaction readiness while meeting 24-hour SLA timelines
• Act as the primary point of contact for internal sales teams and acquirer underwriters
• Coordinate application completion, documentation accuracy, and timely approvals
• Review and audit merchant applications and supporting documentation before submission. Identify discrepancies, missing information, and potential issues to prevent rework and application pends.
• Complete accurate data entry across multiple acquirer portals. Maintain up-to-date records within Salesforce and internal tracking systems.
• Manage ongoing follow-ups, status updates, and active onboarding workflows.
• Document and share onboarding process updates, acquirer mandates, and operational changes with the team.
• Identify opportunities to improve onboarding workflows, SOPs, and overall operational efficiency.

Onboarding Specialist – Client Onboarding, Payment Operations

• Manage the full onboarding lifecycle for high-volume merchant accounts across multiple acquirers
• Process applications from submission through activation and transaction readiness while meeting 24-hour SLA timelines
• Act as the primary point of contact for internal sales teams and acquirer underwriters
• Coordinate application completion, documentation accuracy, and timely approvals
• Review and audit merchant applications and supporting documentation before submission. Identify discrepancies, missing information, and potential issues to prevent rework and application pends.
• Complete accurate data entry across multiple acquirer portals.
• Maintain up-to-date records within Salesforce and internal tracking systems.
• Manage ongoing follow-ups, status updates, and active onboarding workflows.
• Document and share onboarding process updates, acquirer mandates, and operational changes with the team.
• Identify opportunities to improve onboarding workflows, SOPs, and overall operational efficiency.