Paysafe

Relationship Manager

Paysafe

full-time

Posted on:

Location Type: Office

Location: Jacksonville • Florida • United States

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About the role

  • Build and maintain strong, long-lasting relationships with key decision-makers / C-suite and influencers in your assigned portfolio of clients.
  • Deeply understand your clients' business objectives, challenges, and opportunities, and provide strategic advice and solutions to help them succeed.
  • Run strategic Monthly / Quarterly Business Reviews, identifying further opportunities for growth and strategic partnerships.
  • Identify and pursue new business opportunities within your existing accounts, as well as cross-sell and upsell products and services that match their needs.
  • Deliver a set sales quota of revenue growth.
  • Work closely with Marketing and other departments to deliver targeted co-marking campaigns.
  • Negotiate contracts and agreements and ensure timely and accurate invoicing and payments.
  • Conduct integration health reviews to ensure optimum performance at all times.
  • Build a cross-functional leadership team, coordinating with sales, marketing, legal, risk and other teams to deliver exceptional service to your clients.
  • Monitor and report on key account metrics, such as revenue, retention, satisfaction, and feedback.
  • Work closely with Customer Success Managers to resolve any issues or complaints that arise and escalate when necessary.
  • Stay updated on the latest trends and developments in the payments industry and share relevant insights and best practices with your clients and internal stakeholders.

Requirements

  • Bachelor's degree in business, marketing, finance, or a related field.
  • Extensive experience (likely 6+ years) in account management, business development, or sales in the payments industry.
  • Proven track record of managing and growing strategic accounts and achieving revenue and retention goals.
  • Excellent communication, presentation, negotiation, and relationship-building skills.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to work independently and collaboratively in a fast-paced and dynamic environment.
  • Proficient in Microsoft Office, CRM software, Sales Force and other relevant tools.
  • Willingness to travel as required.
Benefits
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementbusiness developmentsalesrevenue growthcontract negotiationanalytical skillsproblem-solvingdecision-making
Soft Skills
communication skillspresentation skillsrelationship-buildingcollaborationindependenceadaptability
Certifications
Bachelor's degree