Paysafe

Resource Manager, Product Delivery

Paysafe

full-time

Posted on:

Location Type: Office

Location: Jacksonville • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

SeniorLead

Tech Stack

PMP

About the role

  • Serve as a coordination point for resource requests and assign resources to initiatives based on scope, capacity, skill set, and priority.
  • Maintain a real time view of resource availability, constraints, and conflicts across the Product portfolio.
  • Partner with Portfolio Managers to understand upcoming demand, validate priorities, and identify resourcing gaps early.
  • Provide coaching, feedback, and development planning for delivery team members.
  • Support career progression frameworks that align with project, program, and portfolio management paths.
  • Identify strengths and gaps across the team and recommend targeted training or upskilling.
  • Drive consistency in delivery processes, documentation, and reporting standards across all delivery team resources.
  • Ensure teams understand expectations for requirements readiness, capital planning inputs, and governance checkpoints.
  • Ensure changes in scope, budget, and timelines are tracked and escalated in line with best practices and governance policies.
  • Help mature the delivery operating model by identifying process gaps and recommending improvements.

Requirements

  • Bachelor’s degree in a related field (e.g., Business Administration, Computer Science, Management Information Systems) or an equivalent combination of education and experience, required.
  • 8+ years in project, program, PMO, or delivery operations roles.
  • 5+ years of people management experience, or equivalent operational leadership demonstrating strong team management capabilities.
  • Strong understanding of the project lifecycle management, resource allocation, and portfolio delivery.
  • Strategic thinker with strong communication skills, the ability to navigate shifting priorities, and a mindset focused on accountability, clarity, and project management discipline.
  • PMP or equivalent professional qualification, highly preferred.
  • Experience in fintech, payments, or other technology-driven financial services, ideally with exposure to global payment methods and compliance frameworks, is strongly preferred.
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project lifecycle managementresource allocationportfolio deliverypeople managementdelivery operations
Soft Skills
strategic thinkingcommunicationteam managementaccountabilityclarityproject management discipline
Certifications
PMP