PayRange

Sales

• Lead the end-to-end sales cycle using a value-based approach
• Identify specific pain points in client operations and tailor integrated payment solutions to meet their unique needs
• Demonstrate the ability to develop new business organically, and from referred sales leads
• Develop and manage on-going customer relationships
• Work with all levels of stakeholders within the client’s organization by building rapport and becoming a “trusted advisor”
• Assist current accounts with renewals and contract extensions
• Diligent tracking of sales forecast and provide detailed reporting to PayRange LLC leadership by means of a CRM software tool
• Stay abreast of trends in the commercial laundry and fintech industries

Senior Sales Manager

IT Support

• Serve as a primary point of contact for complex customer inquiries and technical escalations.
• Provide timely, accurate, and professional troubleshooting and resolution.
• Coordinate with cross-functional teams, including Engineering, Product, and vendors, to resolve customer issues efficiently.
• Act as a subject matter expert to assist customers and internal team members with advanced troubleshooting, configuration, and system-related questions.
• Contribute to knowledge base articles, documentation, and self-service materials.
• Identify recurring issues and opportunities to reduce support ticket volume and improve efficiency.
• Represent the voice of the customer internally by sharing feedback, pain points, and improvement opportunities.

Senior Sales Manager

Help Desk