PayPal

Senior Manager, Business Operations

PayPal

full-time

Posted on:

Location Type: Hybrid

Location: San JoseArizonaCaliforniaUnited States

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Salary

💰 $129,500 - $191,950 per year

Job Level

Tech Stack

About the role

  • Lead complex projects of diverse scope to optimize operational processes.
  • Participate in complex problem resolution and determine methods and procedures for new assignments.
  • Drive global process improvements within the organization.
  • Provide oversight and support for planning and management of financial, budget, and headcount targets.
  • Act as a liaison between business leadership, staff, and other key partners.
  • Influence the quality, efficiency, and effectiveness of business processes.
  • Utilize internal and external data to provide actionable insights for business growth.

Requirements

  • 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • Enterprise Operating Cadence, Governance & Accountability
  • Integrate planning, financial, and operational inputs into a coherent governance model that supports decision-making, execution tracking, and accountability.
  • Define clear expectations for inputs, outputs, timing, and ownership across planning and governance processes.
  • Ensure follow-through on strategic and operational decisions by enabling structured tracking, reviews, and escalation mechanisms.
  • Strong analytical and synthesis skills, with experience translating data into insights and recommendations for leadership decision-making.
  • Proven ability to bring structure to ambiguity and design scalable operating processes.
  • Strong executive presence and communication skills; comfortable presenting insights and recommendations to senior leaders.
  • Advanced PowerPoint skills; experience working with dashboards and performance metrics.
  • Hands-on experience using AI tools to improve workflows, reporting, or insight generation.
  • Background in finance, analytics, or data strongly preferred; experience with BI tools (Tableau, Power BI) is a plus.
  • Experience with planning, reporting, or workflow tooling is a plus.
Benefits
  • medical
  • dental
  • vision
  • life and disability insurance
  • parental and family leave
  • 401(k) savings plan
  • paid time off
  • employee shares options
  • flexible work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial managementbudget managementdata analysisprocess optimizationoperational planninggovernance model developmentworkflow designbusiness intelligencereportingperformance metrics
Soft Skills
analytical skillscommunication skillsexecutive presenceproblem resolutioninfluencecollaborationleadershipstructured thinkingpresentation skillsadaptability