Define and implement a long-term strategic vision for site operations
Oversee comprehensive data sets to identify performance gaps and implement data-driven strategies to optimize site operations
Establish clear, challenging objectives for the site and lead the team with motivation and effective delegation
Lead efforts to recruit, attract, and retain top talent, fostering a diverse, inclusive, and skilled workforce
Cultivate and strengthen relationships with internal teams, external partners, and stakeholders
Serve as a role model by inspiring trust and followership among team members and stakeholders
Navigate and manage organizational change and ambiguity effectively
Take calculated risks, demonstrating integrity, foresight, and a thoughtful approach to decision-making
Uphold and enforce the highest standards of performance and quality

Requirements

12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
5 years of experience leading others
18+ years of progressive technology leadership in regulated financial services (banking preferred)
Demonstrated success building or materially upgrading bank-grade technology environments
Expertise across enterprise architecture, core/digital banking platforms, payments connectivity, data engineering, and IT operations/ITSM
Strong working knowledge of FFIEC IT handbooks , GLBA safeguards, third-party risk expectations, and FDIC/UDFI supervisory practices
Proven partnership with CISO and CRO to integrate cyber and technology risks into ERM; track record handling regulatory exams and remediations
Deep experience leading cloud migrations/operations , modern SDLC/DevSecOps, and high‑availability architectures
Hands‑on vendor oversight including Reg W considerations for affiliate services
Relevant certifications (e.g., CGEIT , CISM , CISSP , ITIL , AWS/Azure/GCP ) or advanced degree in CS/Engineering/Information Systems.

Benefits

medical
dental
vision
life and disability insurance
parental and family leave
401(k) savings plan
paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

data-driven strategiesenterprise architecturecore banking platformsdigital banking platformspayments connectivitydata engineeringIT operationscloud migrationsmodern SDLCDevSecOps

Soft skills

leadershipmotivationeffective delegationrelationship buildingtrustdecision-makingorganizational change managementrisk managementteam buildingcommunication

Certifications

CGEITCISMCISSPITILAWSAzureGCP