Manager, Technical Account Management
PayPal
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Arizona, California, Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $117,500 - $174,350 per year
Job Level
Mid-LevelSenior
Tech Stack
Splunk
About the role
- Manage and close deals from a technical and operational requirements perspective
- Partner with Enterprise merchants through discovery and consulting sessions
- Implement product demos and proof of concepts
- Diagram systems connections and flow of data
- Advocate for customer needs to overcome adoption blockers
- Installation and configuration of payment APIs and commerce products
- Communicate major technical issues to merchants
- Consult with merchants and internal teams on integration best practices
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- Knowledge of Observability and Monitoring Tools such as Datadog, Splunk.
- Familiarity with AI tools - Claude AI, Perplexity etc.
Benefits
- Medical, dental, vision insurance
- Life and disability insurance
- Parental and family leave
- 401(k) savings plan
- Paid time off
- Flexible work environment
- Employee shares options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payment APIscommerce productssystem diagrammingdata flow analysisintegration best practicesproduct demosproof of conceptstechnical requirements managementoperational requirements management
Soft skills
customer advocacyconsultingcommunicationproblem-solving