Risk Analyst
PayJunction
full-time
Posted on:
Location Type: Hybrid
Location: California • Colorado • United States
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Salary
💰 $27 - $30 per hour
About the role
- Monitor and investigate merchant's processing activities
- Offer customer support to active merchants
- Conduct investigations regularly to ensure risk is managed and activity is compliant
- Utilize risk tools to monitor and investigate merchant processing activities
- Respond to customer inquiries and verify transactions
- Maintain a quality assurance rate of 95%+ in audit activities
- Detect and prevent fraud, and analyze transaction data for risk assessment
- Concisely document risk assessment findings
- Maintain accurate investigation records and prepare clear summaries
- Maintain phone coverage during core hours
- Ensure underwriting reviews are completed within stated policies
- Ensure compliance with various alert / ticket SLA
- Collaborate with the team to keep annual losses within plan
- Collaborate with internal teams to support merchant success
- Ensure merchant adherence to regulatory requirements, company policies, and bank guidelines
Requirements
- Bachelor’s degree required - field of study in accounting, economics or finance preferred
- Minimum 2 years experience in fraud prevention or risk management, with at least 1 year spent in the merchant services/payments industry
- Experience working with various transaction & risk monitoring tools/systems
- Experience using LexisNexis or a comparable tool to conduct KYC/KYB searches for business and signer information
- Strong math skills for financial analysis, risk exposure calculation, processing trend evaluation, and assessing merchant risk profiles
- Proficiency in Microsoft Excel for organizing and analyzing data from various sources, including financial statements, merchant processing statements, and bank statements
- Detail oriented coupled with a high level of curiosity and risk awareness
- Solid written and verbal communication skills
- Able to juggle multiple tasks and deliver consistent high performance
- Ideally able to work an 8 am - 5 pm PT, Monday - Friday schedule
Benefits
- Health, dental, and vision paid 100% by company for you and your dependents
- 401k with 6% match
- FSA and Dependent Care FSA
- Long-term & short-term disability coverage for you paid 100% by company
- 8 paid company holidays per year
- 2 paid floating holidays per year
- 1 paid volunteer day per year
- Paid Time Off
- Home office equipment stipend
- Annual Learning Stipend
- Quarterly “fun budgets” for team bonding events
- Opportunity to be part of a company that is changing a whole industry
- Opportunity for growth within the company
- Opportunity for remote, in-office, or hybrid work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud preventionrisk managementfinancial analysisrisk exposure calculationtransaction monitoringdata analysisKYCKYBMicrosoft Excelquality assurance
Soft skills
detail orientedcuriosityrisk awarenesswritten communicationverbal communicationmultitaskinghigh performance