People Operations Specialist
PayJoy
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • Mexico
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About the role
- Own and optimize PayJoy’s recruiting workflows, and tool stack
- Design, document, and continuously improve standardized recruiting processes from intake to offer
- Build and maintain recruiting dashboards and reporting (funnel metrics, time-to-fill, source performance, capacity planning, forecast accuracy)
- Partner with Recruiters, Hiring Managers, HRBPs, and Finance on headcount planning and hiring forecasts
- Identify operational gaps in the recruiting process and independently implement scalable solutions
- Create playbooks, training materials, and documentation to enable recruiters and hiring teams to operate effectively
- Improve candidate experience through better coordination, communication, and process design
- Ensure recruiting operations are compliant with local regulations and internal policies
- Support system automations and integrations that increase recruiter efficiency and data accuracy
Requirements
- 3–5+ years of experience in Recruiting Operations, Talent Operations, HR Operations, or similar operational role supporting hiring teams
- Strong experience managing and optimizing ATS systems (Lever, Greenhouse, Workday, or similar)
- Experience building recruiting dashboards and translating data into actionable insights
- Demonstrated ability to independently own projects from problem definition through execution
- Highly organized with strong documentation and process design skills
- Comfortable partnering cross-functionally with recruiters, hiring managers, HR, and finance
- Strong analytical skills using Excel/Sheets
- Experience working in high-growth, fast-paced environments is preferred
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
recruiting workflowsrecruiting processesrecruiting dashboardsfunnel metricstime-to-fillsource performancecapacity planningforecast accuracyATS systemsdata analysis
Soft Skills
organizational skillsdocumentation skillsprocess design skillscross-functional collaborationanalytical skillsproject ownershipcommunication skillscandidate experience improvementproblem-solvingtraining material creation