payabl.

Client Due Diligence Manager

payabl.

full-time

Posted on:

Location Type: Hybrid

Location: Limassol • Cyprus

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About the role

  • Perform end-to-end CDD, reviewing prospect cases and conducting risk assessments to categorize and monitor customers accurately.
  • Approve low- and medium-risk merchants and escalate high-risk or complex cases to regional MLROs/AMLCOs with detailed analysis.
  • Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process, and ensuring all regulatory requirements are met.
  • Identify and verify client information, analyze operations, and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed.
  • Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies.
  • Ensure data integrity and confidentiality while maintaining accurate customer files in line with KYC regulations.
  • Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third-party partners.
  • Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance.

Requirements

  • 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments.
  • Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania.
  • Experience handling B2B clients, particularly in banking and acquiring sectors.
  • Ability to explain compliance requirements clearly and manage client relationships.
  • Confident working autonomously and making decisions when needed.
  • Proficiency in screening tools, risk assessment frameworks, and case management systems.
  • Strong analytical skills with the ability to multitask and act quickly.
  • Proactive and results-driven, with a positive approach to overcoming challenges.
  • AML certification (e.g., CAMS or equivalent) will be a huge plus.
Benefits
  • Future-Proof Your Finances: Once you’ve passed probation, we’ll kickstart your Provident Fund to secure your future.
  • Grow with Us: Annual Learning Budget for professional development (eligible after probation)—because your growth is our growth.
  • Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy.
  • Stay Active Your Way: Enjoy a SportsBenefits membership giving you access to a wide variety of gyms and sports facilities to support your active lifestyle.
  • Drive in Style: After one year with us, you may be eligible for a company car—performance and availability permitting.
  • Park with Ease: Complimentary parking space just steps from the office, so your commute is as smooth as your workday.
  • Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days.
  • Shop & Save: Exclusive local discount card + tickets for exciting events like Beonix, basketball games, and more.
  • Speak Like a Local: Join free Greek language classes, twice a week, open to all team members.
  • Celebrate Together: We bring colleagues from all offices together for unforgettable company celebrations.
  • Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CDDKYCAMLrisk managementrisk assessmentsuspicious activity reportsdata integritycompliance frameworksscreening toolscase management systems
Soft Skills
relationship buildingcommunicationanalytical skillsmultitaskingdecision makingproactiveresults-drivenautonomyproblem solvingclient management
Certifications
CAMS