Paubox

Implementation Specialist

• Onboarding new customers for our SMB segment on our email suite products
• Assisting customers via email and Zoom with technical setup and questions
• Supporting customers through the implementation period
• Delivering an A+ customer experience all day, every day

Implementation Specialist – Contract

Director

• Define and execute the US-based distribution strategy, focusing on scaling indirect revenue through technical alliances, VARs, MSPs, and strategic SaaS integrations.
• Integrate AI workflows and automated tools into the distribution lifecycle to optimize partner communication, streamline deal registration, and accelerate partner onboarding.
• Lead the GTM Engineering initiatives by designing technical onboarding blueprints, custom API integrations, and developer tools for Tier-1 distribution partners.
• Act as the primary technical liaison between Paubox’s core engineering team and external partner development teams to ensure seamless product delivery.
• Work cross-functionally with Sales and Marketing to build technical enablement content, documentation, and sandboxes that accelerate partner time-to-market.
• Monitor partner ecosystem performance metrics, leveraging data to optimize distribution pipelines and uncover new integration opportunities.
• Drive the evolution of our partner portal and technical distribution infrastructure to ensure self-service scalability.

Implementation Specialist – Contract

Director of Distribution