Patterson Companies, Inc.

Service Manager – Field

Patterson Companies, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Boise • Idaho • Washington • United States

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Salary

💰 $92,300 - $123,100 per year

About the role

  • Responsible for the management of daily operations and employees within a robust service department.
  • Collaborates with leadership to develop local market service strategy and align branch and corporate initiatives.
  • Provides regular direction and coaching to field-based employees to ensure timely service to customers, increased service revenue.
  • Develops department KPIs, and drives team performance through KPI and profit & loss performance reporting.
  • Manages service assets including technician fleet vehicles, tools, and parts inventory.
  • Communicates organization information through department meetings and interpersonal communication; resolve employee concerns effectively.

Requirements

  • Bachelor's degree in business or related area or equivalent education and/or experience
  • 6 years' experience in a related industry such as service or warehouse, or in a leadership/management role and 2 years management or leadership experience gained through increasingly responsible and mentoring peers within a service department
  • Valid driver’s license along with good driving record
Benefits
  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • LifeWorks (Employee Assistance Program)
  • Patterson Perks Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI developmentprofit & loss reportingservice managementoperations managementemployee coachinginventory managementfleet management
Soft Skills
leadershipinterpersonal communicationteam performance managementconflict resolution
Certifications
Bachelor's degree