Patrique Mercier Recruitment

Player Support Specialist – Gaming

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Bulgaria

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About the role

  • Provide excellent support to Lithuanian-speaking players through various communication channels, including chat, email, and forums.
  • Troubleshoot player issues and resolve queries efficiently to enhance player satisfaction.
  • Gather feedback from players to improve our gaming services and product offerings.
  • Document player interactions and maintain accurate records in our support system.
  • Collaborate with other teams to ensure smooth operations and efficient problem resolution.
  • Assist in developing and implementing best practices for player support.

Requirements

  • Fluency in Lithuanian is essential; proficiency in English is a plus.
  • A genuine passion for gaming with an understanding of current gaming trends and communities.
  • Previous experience in customer support or a gaming-related role is advantageous but not mandatory.
  • Strong communication skills, both written and verbal, with the ability to engage players effectively.
  • Problem-solving skills and a proactive approach to resolving player issues.
  • A positive attitude and the ability to work well in a team environment.
  • Flexibility to adapt to the fast-paced nature of the gaming industry.
Benefits
  • **Financial support during relocation**
  • Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsproblem-solving skillsproactive approachpositive attitudeteamworkflexibilityengagement