Patrique Mercier Recruitment

Hungarian Player Support Specialist – Gaming

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Bulgaria

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About the role

  • Deliver exceptional support to Hungarian-speaking players via various communication channels, including chat, email, and forums.
  • Efficiently troubleshoot player issues and resolve queries to maximize player satisfaction.
  • Collect feedback from players to help improve our gaming services and products.
  • Maintain accurate records of player interactions in our support systems.
  • Collaborate with other departments to streamline processes and enhance problem resolution.
  • Assist in developing and implementing best practices for player support.

Requirements

  • Fluency in Hungarian is required; proficiency in English is a plus.
  • A strong passion for gaming, with knowledge of current gaming trends and communities.
  • Experience in customer support or a gaming-related position is advantageous but not mandatory.
  • Excellent communication skills, both written and verbal, with the ability to engage players effectively.
  • Strong analytical and problem-solving skills with a proactive approach to player issues.
  • A positive attitude and ability to work collaboratively within a team.
  • Willingness to adapt in the fast-paced environment of the gaming industry.
Benefits
  • **Financial support during relocation**
  • Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillsanalytical skillsproblem-solving skillsteam collaborationpositive attitudeadaptability