Spanish Speaking Customer Service
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Hybrid
Location: Sofia • Bulgaria
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About the role
- Provide exceptional customer service support to Spanish-speaking clients via various channels.
- Address inquires and resolve issues efficiently to enhance customer satisfaction.
- Maintain a friendly and professional demeanor during all interactions.
- Accurately document customer interactions and feedback in the company’s CRM system.
- Collaborate effectively with team members to meet service goals and foster a positive team spirit.
- Engage in ongoing training to improve service excellence and product knowledge.
Requirements
- Fluency in Spanish (spoken and written) is required.
- Excellent communication skills and a strong customer service focus.
- Previous experience in customer service or a related role is preferred.
- Ability to thrive in a fast-paced, multicultural environment.
- Strong problem-solving skills and keen attention to detail.
- Comfortable with technology and eager to learn new systems.
- **Willingness to relocate to Sofia, Bulgaria and embrace the local culture.**
- **In possession of EU passport.**
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fluency in Spanishcustomer service experienceCRM system documentation
Soft Skills
excellent communication skillsstrong customer service focusproblem-solving skillsattention to detailability to thrive in a fast-paced environmentteam collaborationprofessional demeanorwillingness to learn
Certifications
EU passport