Patrique Mercier Recruitment

Customer Service, Slovak Speaker

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Hybrid

Location: Sofia • Bulgaria

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About the role

  • Provide exemplary customer service support to Slovak-speaking clients through various communication channels.
  • Address customer inquiries promptly, resolving issues and ensuring a positive experience.
  • Maintain a friendly and professional demeanor in all customer interactions.
  • Accurately document customer interactions in the company’s CRM system.
  • Collaborate with fellow team members to meet service targets and enhance customer satisfaction.
  • Participate in ongoing training to stay updated on products and service techniques.

Requirements

  • Fluency in Slovak (spoken and written) is essential.
  • Strong communication skills with a focus on customer satisfaction.
  • Previous experience in customer service or related fields is preferred.
  • Able to work effectively in a fast-paced, multicultural environment.
  • Excellent problem-solving abilities and attention to detail.
  • Comfortable with technology and eager to learn new software.
  • **Willingness to relocate to Sofia and embrace a new cultural experience.**
  • **In possession of EU passport.**
Benefits
  • Private Health Insurance
  • Training & Career Development
  • Additional Performance Bonuses
  • 150 euros towards your flight
  • Active account manager regarding relocation
  • Indefinite contract
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceCRM systemproblem-solvingattention to detail
Soft Skills
communication skillscustomer satisfactionteam collaborationadaptabilitymulticultural awareness
Certifications
EU passport