Patrique Mercier Recruitment

Dutch Speaking Customer Care Agent

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Bulgaria

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About the role

  • Assisting clients with inquiries
  • Troubleshooting issues
  • Ensuring an outstanding customer experience with digital products and services
  • Communicating effectively with Dutch-speaking customers

Requirements

  • Fluency in Dutch (spoken and written) is required. Please include your nationality and native language in your C.V. and/or Cover Letter.
  • Prior experience in customer service, ideally in a digital or technology setting.
  • Outstanding communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric approach.
  • Ability to work well as part of a team and also independently.
  • Familiarity with customer service tools and digital platforms is a plus.
  • Enthusiastic about technology and eager to learn.
Benefits
  • Private Health Insurance
  • Training & Career Development
  • Additional Performance Bonuses
  • No weekends
  • 150 euros towards your flight
  • Active account manager regarding relocation
  • Indefinite contract
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillsinterpersonal skillsproblem-solving abilitiescustomer-centric approachteamworkindependence