Patrique Mercier Recruitment

Flemish Speaking Customer Care Agent

Patrique Mercier Recruitment

full-time

Posted on:

Location Type: Remote

Location: Bulgaria

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About the role

  • Manage customer inquiries and troubleshoot issues
  • Ensure a positive experience with digital services
  • Communicate effectively with Flemish-speaking clientele
  • Establish strong relationships with valued customers
  • Grow within a rapidly evolving industry

Requirements

  • Fluency in Flemish (spoken and written) is required. Please include your nationality and native language in your C.V. and/or Cover Letter.
  • Previous experience in customer service, preferably in a digital context.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities with a focus on client satisfaction.
  • Capable of working collaboratively in a team environment as well as independently.
  • Familiarity with customer service software and digital platforms is a plus.
  • Enthusiasm for technology and a willingness to learn.
Benefits
  • Private Health Insurance
  • Training & Career Development
  • Additional Performance Bonuses
  • No weekends
  • 150 euros towards your flight
  • Active account manager regarding relocation
  • Indefinite contract
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceproblem-solvingdigital services
Soft Skills
communicationinterpersonal skillsteam collaborationindependenceclient satisfaction