Customer Support, Dutch Speaking
Patrique Mercier Recruitment
full-time
Posted on:
Location Type: Hybrid
Location: Sofia • Bulgaria
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About the role
- Deliver outstanding customer support to Dutch-speaking clients through various communication channels.
- Assist customers with inquiries regarding telecommunication products and services, offering accurate information and solutions.
- Maintain detailed records of customer interactions in our CRM system.
- Collaborate with team members to achieve service level objectives and improve customer satisfaction.
- Engage in ongoing training and development to stay informed about industry trends and service improvements.
Requirements
- Fluency in Dutch (written and spoken) is essential.
- Strong commitment to delivering high-quality customer service.
- Previous experience in customer support or telecommunications is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a positive attitude.
- Strong analytical skills and attention to detail.
- Willingness to relocate to Bulgaria and embrace a new cultural experience!
Benefits
- Private Health Insurance
- Training & Career Development
- Additional Performance Bonuses
- 150 euros towards your flight
- Active account manager regarding relocation
- Indefinite contract
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication skillsinterpersonal skillscollaborationanalytical skillsattention to detailpositive attitude